SHIPPING & RETURNS
Shipping Information
At GildoVelo, we believe that every journey is unique. That's why we offer a wide range of folding bikes that are customizable to fit your design and your journey. Our bikes are designed to take you on the ultimate adventure, no matter where your path may lead. We offer free shipping on all orders over $100. Our bikes are carefully packaged to ensure they arrive in perfect condition. If you have any questions about our shipping methods or costs, please don't hesitate to contact us.
Return & Exchange Information
We want you to be completely satisfied with your purchase from GildoVelo. If for any reason you're not, we offer a hassle-free return and exchange policy. Simply contact us within 30 days of receiving your bike and we'll provide you with a return shipping label. Once we receive your bike, we'll process your refund or exchange. Our bikes are designed to last, but if you ever have any issues, our customer service team is here to help. We stand behind every bike we sell and are committed to providing you with the best possible experience.